Follow-up & Care Team Member

Role Summary

Follow-Up & Care Team Members ensure students are contacted promptly after their first interaction with Faith U and continue to feel supported. Ministry Area/Department College Ministry Position Follow-Up & Care Team Member Accountable To Care Coordinator Ministry Target First-Time & Returning Students Position Is Volunteer Position May Be Filled By Church Member Minimum Maturity Level Maturing Christian with pastoral sensitivity Spiritual Gifts Mercy, Encouragement, Shepherding Talents or Abilities Desired Active listening Consistency Compassion Best Personality Traits Caring, patient, dependable, discreet Passion For Ensuring no student feels overlooked Length of Service Commitment One academic year minimum Anticipated Time Commitments: Preparing for ministry: 3–5 hours per week during event weeks Participating in meetings/training: Three hours a month or as requested.

Responsibilities/Duties: Refer students to appropriate resources when needed Follow up with first-time attendees within 48 hours Maintain contact logs Identify care needs and escalate when necessary Assist with prayer requests and care touchpoints Help track follow-up completion Refer students to appropriate resources when needed