Account Manager - Facilities Maintenance

As the Account Manager your day-to-day responsibilities are first and foremost to the team you manage. You will be available to provide technical guidance, customer service oversight & general leadership support.  You will be the subject matter expert for your team, relative to your customers process & expectations.  You will be responsible for managing key customer relationships, which includes but is not limited to resolving escalations, driving pro-active reporting to ensure your team is aligned for success & managing all core requirements to satisfy your customer.