Lead Technician

Position Overview

The Lead Technician is responsible for overseeing daily shop operations, performing advanced tire and automotive services, and ensuring quality workmanship and customer satisfaction. This role combines hands-on technical work with leadership duties — providing guidance to technicians, maintaining workflow efficiency, and upholding shop safety and service standards.

Key Responsibilities

Lead and supervise the shop’s technical team to ensure high-quality service and productivity. Perform tire installations, balancing, rotations, and repairs on a variety of vehicles. Conduct inspections and diagnose tire-related and basic mechanical issues. Train and mentor junior technicians, providing direction and feedback.

Monitor workflow and assign jobs based on technician skill level and workload. Ensure all work is completed according to company standards and safety protocols. Maintain equipment and tools; report any maintenance needs promptly. Assist with inventory management, including tire stock, supplies, and tools. Communicate effectively with customers and staff regarding service needs and timelines.

Support the shop manager with operational tasks and process improvements.

Qualifications

Minimum [3–5] years of experience as a tire or automotive technician. Proven leadership or supervisory experience preferred. Strong understanding of tire mounting, balancing, alignment, and repair procedures. Basic mechanical knowledge (brakes, suspension, oil changes, etc.) a plus. Valid driver’s license with a clean driving record.

Excellent communication, teamwork, and problem-solving skills. Ability to work in a fast-paced, physically demanding environment. Physical Requirements: Ability to lift up to 75 lbs regularly. Standing, bending, and working with hands for extended periods. Comfortable working in a garage environment with noise and temperature variations.

Compensation

& Benefits: Competitive hourly wage or salary