Patient Access Lead

Provides advanced operational support and subject matter expertise to support the Patient Services function. Responsible for coordinating and processing patient referrals, verifying eligibility, obtaining prior authorizations, ensuring the accurate completion of documentation required for claims submission and reimbursement.

Works closely with patients, Health Care Providers (HCPs), payors, and business partners to facilitate timely patient care and successful claim resolution. Exercises discretion and judgment in identifying and resolving operational challenges, recommending process improvements, and ensuring compliance with applicable reimbursement, regulatory, and organizational requirements.

Contributes to the training and development of Patient Services team members.