Revenue Ops Lead

Job Summary

We are seeking a strategic and analytical Revenue Operations (Rev. Ops) Manager to drive operational excellence across the revenue lifecycle. This role will partner closely with Sales, Business Development, Marketing, Client Success, Finance, and Leadership to optimize processes, improve forecasting accuracy, enhance CRM effectiveness, and enable scalable revenue growth.

The ideal candidate combines strong analytical capabilities, process improvement expertise, and business acumen to create a data-driven revenue engine that improves productivity and maximizes commercial performance.

Key Responsibilities

Revenue Operations Own the organization's end-to-end business intelligence framework. Consolidate data across all business functions to establish a single source of truth for leadership. Develop executive dashboards and performance scorecards that provide real-time visibility into business performance. Analyze trends across revenue, profitability, client acquisition, utilization, productivity, operations, and customer engagement to identify growth opportunities and business risks.

Convert complex datasets into meaningful business insights and strategic recommendations. Build forecasting models for revenue, demand, resource planning, hiring, and business growth. Drive data-led decision-making across the organization. Digital Business & Growth Own the organization's brand communication and messaging framework across digital and offline channels and own digital business strategy and execution.

Lead the Digital Business team responsible for demand generation, digital marketing, content, campaigns, website performance and online customer acquisition. Identify new digital revenue opportunities and improve digital customer acquisition, conversion rates, engagement and marketing ROI. Develop and Manage impactful content and leadership communications across thought leadership, digital channels, corporate narratives, leadership messaging, presentations & key brand assets.

Collaborate with cross-functional teams to turn business insights, achievements, and trends into compelling content. Analytics & Automation Build a modern analytics ecosystem and identify automation opportunities that improve productivity and reduce manual effort. Oversee CRM, business intelligence platforms, marketing automation and analytics systems.

Ensure data quality, governance, security and reporting accuracy across the organization. Cross-functional Collaboration Partner with Sales, Marketing, Operations, Finance, Compliance, HR, Technology and Product teams to improve organizational effectiveness. Identify process inefficiencies and implement scalable improvements across business functions.

Act as the central point for strategic business analytics and organizational performance management. Lead change management initiatives for new systems, processes and technologies.

Qualifications

Bachelor's degree in Business, Finance, Operations, Engineering/IT, or a related field. MBA preferred. 5–8 years of experience in Revenue Operations, Sales Operations, Business Operations, or Commercial Operations. Experience working with cross-functional GTM teams.

Required Skills

Strong analytical and problem-solving abilities. Advanced Excel and data analysis. Knowledge of sales forecasting and pipeline management. Project management and process improvement skills.