EDI & Deductions Specialist

At Emmi Roth, we’re passionate about creating exceptional cheeses. As a leader in the specialty cheese industry, we blend traditional craftsmanship with innovation. Our commitment to local sourcing and quality makes us a trusted brand in the food industry. Joining Emmi Roth means becoming part of a team that values creativity, collaboration, and a shared dedication to excellence.

You’ll have the opportunity to work with some of the finest cheeses in the world while contributing to a company that prides itself on both heritage and progress. If you're passionate about food, craftsmanship, and making an impact, we’d love for you to be a part of our journey! Summary In its deductions function, the EDI & Deductions Specialist is responsible for researching and resolving customer deductions and chargebacks.

This position researches and analyzes customer deductions for product shortages, damages, pricing discrepancies, customer incentives, or other deductions taken by customers. Will work with Finance and Sales to integrate Trade Spend software into efficient processes. In its EDI function, the EDI & Deductions Specialist is responsible for managing and supporting the electronic exchange of business documents between customers, suppliers, and partners.

Develop, maintain, and troubleshoot EDI transactions and integrations to ensure accurate, timely, and secure data transfer. Will work closely with internal teams and external trading partners to resolve issues, onboard new partners, improve processes, and ensure compliance with industry standards and company requirements.

Duties and Responsibilities

Obtains supporting documentation to research and resolve outstanding customer deductions/chargebacks. Works directly with customers, sales, brokers, finance, customer service, and supply chain. Identifies and properly assigns reason codes to customer deductions for credit reporting and performance metrics. Provides proofs of delivery as necessary.

Prepares chargeback notices/documentation for distribution to customer and/or credit specialist for collection. Defines, documents, and improves deviations resolution processes Trains others on processes within the department Supports Finance and Sales with integrating Trade Spend software into efficient daily processes Support the following departments with internal EDI set ups in JDE: Sales, Customer Relations, Logistics, and Procurement .

Manage product EDI mapping within JDE, warehouse set ups within JDE, EDI invoice set up, EDI order acknowledgement set up, and general EDI troubleshooting Manage EDI invoicing to customers. Manage the Customer Relationship during EDI set ups/fixes. Required Qualifications Associate’s degree or equivalent in accounting or other business related field preferred Understanding of generally accepted accounting principles (GAAP) 2+ years relevant work experience strongly preferred Experience with Oracle systems (i.

e JD Edwards) is a plus EDI experience is a plus Strong written and verbal communication skills Excellent organizational skills Very detail-oriented Analytical skills required Accomplished user of Microsoft Office (Excel & Word) Physical Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is constantly required to use hands and fingers to handle or feel objects and controls.
• Frequently required to walk, bend and reach with hands and arms
• Frequently required to talk and hear
• Constantly sitting for long hours
• Occasionally lift and/or move to 15 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus naturally or with correction. Please note that these physical requirements are representative but not exhaustive. The actual physical demands may vary depending on the specific tasks and work conditions within the facility. (Occasionally = 1-33% of the time; Frequently = 33-66% of the time; Constantly = 66-100% of the time) Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is typically performed in an office environment.
• Occasionally exposed to a moderate level of noise that may make it difficult to concentrate
• Occasionally exposed to wet, humid with slippery conditions, hot and cold environment (Occasionally = 1-25% of the time; Frequently = 26-75% of the time; Constantly = 76-100% of the time) The above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhausting list of all duties, responsibilities, and qualifications required of employees assigned to this position. The company reserves the right to revise or change job duties and responsibilities as the need arises. Management may also request other duties as assigned. The job description does not constitute a contract of employment, and the employment relationship with the company is at will. Employment with the company may be terminated at any time by the employee or the company for any reason, without notice. Applicants and employees are encouraged to discuss any specific accommodations required to perform the essential functions of the job, as defined in this job description, in compliance with the Americans with Disabilities Act (ADA) and any other applicable laws.

Benefits

• Medical, Dental, & Vision Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Flexible spending accounts & Health Savings Accounts
• 401k Retirement Plan
• Paid Holidays
• Paid Vacation
• Employee Assistance Program
• Short term/Long term disability
• Volunteer time off (VTO)
• Tuition Reimbursement
• Pet insurance