Staff Assistant

The incumbent of this position is located in the Office of Director at the Houston Regional Office (RO) reporting to the Assistant Director, who reports to the Director, who is a member of the Senior Executive Services. The office has jurisdiction for oversight of the Houston Regional Office. The Houston RO business lines include the Veterans Service Center (Houston and San Antonio), Human Resources, Veteran Readiness and Employment, Fiduciary Call Center, and the Support Services Division.

Specific duties include: As the Staff Assistant for the Director's Office, the incumbent is directly responsible and accountable to the station's senior leadership team (Director, Assistant Director, and Division Chiefs) to provide analysis and support for a comprehensive program of management improvement and control in all phases of a diverse, complex, and dynamic mission.

Staff Assistant serves as the primary timekeeper for all personnel who report to the Director's Office for supervision. Sets up and maintains the daily activity calendar for the Director and Assistant Director; schedules appointments and arranges meetings and assures that daily activities are well coordinated. Writes original reports, letters, emails, directives, policy statements and other types of material for the signature of the Director and Assistant Director that will be released to OFO, District and VA Central Office, as well as any other internal/external entities.

The Staff Assistant receives, analyzes, and evaluates all written or electronic material coming into the Office of the Director; determines proper routing; and is responsible to brief the Director and/or AD on correspondence or electronic information requiring their attention. Analyzes written or electronic correspondence prepared for the signature of the Director or AD for accuracy, timeliness, tone and appropriateness.

Staff Assistant coordinates daily on Veteran inquiries and Congressional responses. Screens all incoming telephone calls for the Director's suite and independently decides who speaks to the Director or AD, and to whom any referrals should be made. Actions required from phone calls include committing senior leadership to meetings, conferences and appointments.

Screens incoming visitors to the Director's suite and determines how best to assist and when visitor will see the Director/Assistant Director. Makes appointments and takes care of visitors as appropriate. Upon request of the Director or Assistant Director, attends staff meetings or other meetings that senior leadership presides over.

Prepares meeting minutes and distributes copies of the minutes to the appropriate individuals. Coordinates arrangements for conferences and meetings, initiate contacts, and reviews available space. Responsible for coordinating events which may require travel accommodations and hospitality for important visitors (VIPs) to the RO.

Serves as the station's Correspondence Management Coordinator. Staff Assistant disseminates and ensures adherence to directives and policies issued by VA Central Office as it relates to administrative/clerical functions. Responsible for preparation of statistical reports and analyses from operating performance and other reports for local study and action.

The Staff Assistant works on and at times directs special projects assigned by the Director and Assistant Director such as Combined Federal Campaign (CFC), All-Employee Recognition events, and other various projects, as deemed necessary. Work Schedule : Full Time, Monday

• Friday 7:30 am - 4:00 pm Compressed/Flexible: Available Telework : This position is eligible for situational (ad hoc) telework only. Virtual: This is not a virtual position. Position Description/PD# : Staff Assistant; PD420920 Financial Disclosure Report: Not Required

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:10/20/2026. TIME-IN-GRADE REQUIREMENT : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-09 position you must have served 52 weeks at the GS-07 level.

If you are a current VBA employee outside of the commuting area seeking reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-7 (or higher) and the promotion potential of your current position must be at least None. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-09 Grade Level: Specialized Experience: Demonstrates knowledge and experience in analytical and evaluative techniques to identify and resolve issues or problems in administration/clerical realm.

OR Education Substitution : Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree (including LL.B. or J.D. if related) or two full years of progressively higher-level graduate education leading to such a degree and which demonstrates the competencies necessary to do the work.

Must provide transcripts when substituting for education. OR Combining Education & Experience : If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement.

Click here for more information . Combining Education & Experience : If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information .

Volunteer Experience : Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri. Corps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements : The work is primarily sedentary, although some slight physical effort such as walking, bending, stooping, and carrying of light materials may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.

opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Education

must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.