Project Manager- Chinese Speaking

JOB TITLE: PROJECT MANAGER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced Project Manager to work in Nairobi, Kenya DUTIES & RESPONSIBILITIES: Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, in full, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation covering both low and peak seasons Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure, ensure and report project performance using appropriate systems, tools and techniques Report and escalate matters to senior management as needed Manage the relationship with clients and other stakeholders Perform risk management and ensure all identified risks are mitigated to a minimal level Create and maintain comprehensive project documentation Champion safe work procedures and conditions ensuring zero injury to staff Respond to inquiries, requests, and complaints from clients and customers through multiple channels, including phone, email, physical, chat etc.

Provide accurate and timely information, guidance, and assistance to resolve customer issues and concerns. Ensure service to client(s) is offered as per the SLA and within the contracted pricing Contract management ensuring SLA is adhered to and all matters arising are addressed using relevant clauses in the contracts Maintain a positive and professional attitude in all customer interactions, ensuring a high level of customer satisfaction.

Overall responsible for the financial performance of the project(s) handled KNOWLEDGE, SKILLS, AND EXPERIENCE:

• A Bachelor’s degree from a recognized university
• At least 5 years’ experience is a similar or closely related role
• Proven experience in office administration, customer service, or related roles.
• Experience working in a medium to large production/processing/manufacturing company
• Working knowledge of EHS in the production/processing/manufacturing industry
• Strong people management skills.
• Excellent communication and interpersonal skills.
• Analytical, problem solver with a keen interest in numbers
• Proficiency in office software
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize workload effectively.
• Experience working in a human resource outsourcing setting is an added advantage Interested and qualified applicants should submit their applications through the link below. Note: Only shortlisted applicants will be contacted. Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

Requirements

A Bachelor’s degree from a recognized university

• At least 5 years’ experience is a similar or closely related role
• Proven experience in office administration, customer service, or related roles.
• Experience working in a medium to large production/processing/manufacturing company
• Working knowledge of EHS in the production/processing/manufacturing industry
• Strong people management skills.
• Excellent communication and interpersonal skills.
• Analytical, problem solver with a keen interest in numbers
• Proficiency in office software
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize workload effectively.
• Experience working in a human resource outsourcing setting is an added advantage