Insurance Relationship Manager

We are one of the leading insurance companies in Mauritius which provides comprehensive insurance solutions across a broad range of sectors. We operate on both the individual and corporate markets, transacting all classes of short-term insurance business such as Car, Home, Accident, Health, Engineering, and Boat insurance.

At Eagle Insurance, we work differently... We have developed a customer-oriented culture, where our people are always turning the impossible into possible to exceed the needs of our clients. Ordinary isn’t part of our DNA. We believe that when imaginations run wild, everyone can reach their potential and accomplish great things!

Together, we can shape the future of our company. Description Are you a confident, customer-focused sales professional who enjoys building relationships, identifying opportunities and helping people make informed insurance decisions? Eagle Insurance is looking for an enthusiastic and results-driven Insurance Relationship Manager to develop client relationships, generate new business and contribute to our continued growth.

In this role, you will be responsible for developing a pipeline of prospective clients, understanding their insurance needs and recommending appropriate solutions. You will combine proactive business development with responsive relationship management, delivering a professional customer experience while working towards agreed sales and performance objectives.

Key Responsibilities

Identify and develop new business opportunities through prospecting, cold calling, networking, referrals and other appropriate channels. Build and maintain strong, trusted relationships with prospective and existing clients, identifying opportunities to deepen relationships and support their evolving insurance needs. Conduct needs assessments and recommend insurance products and cover options that are appropriate to each client’s requirements.

Explain policy features, benefits, terms, conditions and coverage clearly, helping clients understand their options and make informed decisions. Prepare and follow up on quotations and proposals, address client queries, negotiate where appropriate and progress opportunities through to closure. Work towards and achieve the sales targets and performance measures established by the company.

Maintain up-to-date knowledge of the company’s insurance products, market developments, industry trends and applicable regulatory requirements. Coordinate effectively with internal teams, including Underwriting, Claims, Finance and Compliance, to support efficient service delivery and a positive client experience. Maintain accurate client records, prospect pipelines, follow-up actions and sales information in accordance with company procedures.

Conduct all client interactions professionally and ethically, with due regard to customer needs, regulatory obligations and the company’s standards. Job Requirements Strong sales, negotiation, influencing and closing skills, with a clear focus on achieving results. Excellent verbal and written communication skills, supported by strong interpersonal and relationship-building abilities.

A proactive, confident and customer-oriented approach, with the ability to identify opportunities and engage effectively with different types of clients. Self-motivation, resilience, initiative and a strong work ethic. Good organisational and time-management skills, with attention to detail and the ability to manage multiple prospects and priorities.

A collaborative approach and the ability to work constructively with colleagues across different departments. A willingness to develop and maintain sound knowledge of insurance products, processes and regulatory requirements. Relevant qualifications, previous experience in sales, business development, customer relationship management, and knowledge of insurance products would be advantageous.

We are an equal opportunity employer and are committed to creating a diverse and inclusive environment for all team members. We welcome applications from all backgrounds and experiences. Please note that we will be contacting only those candidates who best meet the requirements for this position.