Memory Care Life Enrichment Leader (CTRS)

We are seeking a passionate, creative, and experienced Memory Care Life Enrichment Coordinator to oversee the development and delivery of exceptional life enrichment programming across our two specialized Memory Care neighborhoods, Connections and Haven . Our Connections neighborhood supports Residents experiencing early to moderate stages of memory loss, while Haven provides a highly supportive environment for Residents living with more advanced cognitive changes.

This leadership position is responsible for creating meaningful, individualized experiences that promote cognitive stimulation, physical wellness, emotional connection, and overall quality of life. The ideal candidate combines a strong understanding of dementia care and therapeutic recreation with the leadership skills necessary to develop programming, inspire team members, and create an engaging environment for our Residents and families.

As a designated BCAT Cognitive Center of Excellence , we are committed to providing innovative, evidence-informed programming that supports brain health and engagement at every stage of cognitive change.

What You'll Do

Life Enrichment Programming & Resident Engagement Develop, implement, and oversee comprehensive Life Enrichment and therapeutic recreation programs tailored to Residents in both Connections and Haven. Design meaningful group and individualized activities that reflect each Resident's cognitive abilities, personal interests, life history, physical capabilities, spiritual preferences, and psychosocial needs.

Incorporate Positive Approach to Care (PAC) techniques, the GEMS Brain Change Model, BCAT-informed brain-health programming, and other evidence-informed approaches to dementia engagement. Assess Resident interests, functional abilities, and social needs to create appropriate cognitive groupings and individualized engagement opportunities.

Develop specialized programming, including small-group experiences, sensory engagement, cognitive stimulation, music, movement, and meaningful one-on-one interactions. Coordinate engaging monthly activity calendars, daily highlights, themed programs, family events, and seasonal celebrations. Ensure programming is adapted to meet the distinct needs of Residents in both Memory Care neighborhoods.

Coordinate Resident outings and special experiences while ensuring appropriate staffing, transportation, and safety measures. Leadership & Team Development Lead, supervise, coach, and develop Life Enrichment team members to ensure consistent, high-quality programming and Resident engagement. Provide daily direction, performance feedback, training, and support to Life Enrichment team members.

Collaborate closely with Memory Care leadership, Nursing, Care Partners, Dining, and other departments to create a cohesive, Resident-centered approach. Equip Care Partners with appropriate supplies, activity resources, and guidance to support meaningful engagement and pocket programming throughout the day. Promote a culture of creativity, accountability, teamwork, and continuous improvement.

Participate in leadership meetings, interdisciplinary discussions, and professional development initiatives. Resident Assessments & Individualized Care Planning Participate in Resident assessments and care planning to ensure Life Enrichment programming supports individualized goals and changing needs. Coordinate the completion and maintenance of Resident Life Stories and Move-In at a Glance information, as assigned.

Partner with Nursing and Memory Care leadership to incorporate Resident preferences, social needs, and engagement approaches into Individualized Service Plans. Monitor Resident participation, cognitive changes, and engagement patterns, adjusting programming as appropriate. Support transition planning for Residents moving between neighborhoods or experiencing changes in cognitive or functional abilities.

Maintain accurate documentation, attendance records, progress notes, and other required Life Enrichment records. Program Management & Operational Excellence Oversee the planning, organization, and daily execution of Life Enrichment programming across both Memory Care neighborhoods. Participate in annual program planning, budgeting, staffing, and resource allocation.

Monitor labor and supply expenses while maintaining exceptional programming standards. Ensure activity spaces are welcoming, organized, appropriately stocked, and maintained to The Kensington's elevated standards. Oversee seasonal decorations, special event coordination, volunteer engagement, and program supply management.

Evaluate program effectiveness through Resident participation, family feedback, quality indicators, and ongoing assessments. Support compliance with applicable regulations, Community policies, documentation standards, and quality improvement initiatives. Family Engagement & Community Connections Foster meaningful relationships with Residents, families, and team members through thoughtful communication and personalized engagement.

Plan and coordinate family-centered events, celebrations, and opportunities for participation. Oversee the development and distribution of monthly newsletters, activity calendars, daily highlights, and program communications. Collaborate with Marketing and other departments to showcase meaningful Resident experiences through photography, digital communications, and community events while maintaining Resident privacy.

Promote a warm, inclusive environment where every Resident feels valued, respected, and connected.

What We're Looking For

Bachelor's degree from an accredited college or university required, preferably in Therapeutic Recreation, Recreation Therapy, Gerontology, Human Services, or a related field. Certified Therapeutic Recreation Specialist (CTRS) credential required. Previous experience in therapeutic recreation, Life Enrichment, or activity programming within senior living, Memory Care, or a related healthcare setting.

Demonstrated leadership experience, including team supervision, program development, and performance management. Strong understanding of Alzheimer's disease, dementia progression, and person-centered Memory Care programming. Familiarity with Positive Approach to Care (PAC), the GEMS Brain Change Model, and BCAT brain-health initiatives preferred.

Exceptional creativity, organization, time management, and communication skills. Ability to develop engaging programs that accommodate a wide range of cognitive, physical, and emotional abilities. Strong computer proficiency, including Microsoft Word, Excel, Outlook, PowerPoint, and electronic documentation systems. Experience with newsletters, digital communications, photography, and event planning preferred.

Ability to work collaboratively with Residents, families, interdisciplinary teams, and community partners. Valid driver's license required. Flexibility to work occasional evenings, weekends, and special events. Ability to perform the essential physical functions of the position, with or without reasonable accommodation.

Why Join The Kensington? At The Kensington White Plains, Life Enrichment is more than an activity calendar. It's about creating purpose, preserving individuality, fostering connections, and ensuring that every Resident experiences meaningful moments throughout their day. As our Memory Care Life Enrichment Coordinator you will have the opportunity to shape programming across two unique Memory Care neighborhoods, mentor a dedicated team, and make a lasting impact on Residents and their families.