Case Manager - Adult Behavioral Health QMHP

Job Title: Case Manager

• Adult Behavioral Health QMHP (1300) Program: Adult Behavioral Health Location: Amarillo, TX (also serving the surrounding area) Salary: $40,809.60 – $46,009.60 / year (based on experience level I, II, or III) Job Type: Full-Time Why Join Texas Panhandle Centers (TPC)? At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community. Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF). Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision. Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan. Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember). Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage. TPC Full Summary of Benefits FY2027 Position Overview: Texas Panhandle Centers is seeking an Adult Behavioral Health Case Manager (1300) to deliver trauma-informed care, skills training, and treatment planning to adults (18+) across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.

Key Responsibilities

Maintain ethical and professional communications at all times using respectful trauma-informed care language. Conduct state-approved assessments to identify goals for recovery planning with adults 18 years of age or older with a mental health diagnosis. Utilize and teach evidence-based skills and curriculum to help individuals improve daily functioning using a person-centered approach, and manage a caseload to help clients navigate through treatment.

Refer and link individuals to community resources, and provide psychosocial rehabilitation, skills training, substance abuse treatment, housing and/or employment skills training. Organize and provide culturally competent care activities and collaboration among all participants involved with the individual’s care. Provide direct, community-based care (approx.

50%+ of working time spent face-to-face or via phone in home/community settings). Assist and collaborate with a multi-disciplinary adult behavioral health team to promote quality mental health services, skills development, and community stability to clients throughout the Texas Panhandle. Adhere to TPC Business Code of Conduct and report concerns when ethical and/or business standards defined in the code are compromised.

Qualifications

& Credentials: Education & Credentials (Required): Bachelor’s degree from an accredited university in Psychology, Social Work, Nursing, Counseling, Sociology, Human Growth and Development, Special Education, Early Childhood Education, or a related Human Services field for Qualified Mental Health Professional (QMHP) credentialing.

Valid Texas Driver’s License with an insurable driving record. At least 18 years of age. Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents . Experience Level Tiering: Case Manager I ($40,809.60/yr): Entry Level – No experience required.

Case Manager II ($43,305.60/yr): Minimum 1 year of behavioral health case management experience. Case Manager III ($46,009.60/yr): Minimum 2 years of behavioral health case management experience. Graduate-level coursework in a related field may substitute for up to 1 year of required experience.

Preferred Qualifications

Bilingual (English/Spanish) is a strong plus. Texas Panhandle Centers is an Equal Opportunity Employer.