Medical Assistant 2

Position Highlights Department: MH Ear Nose and Throat Hours: 36 hours per week, full-time benefits eligible Shift: 1st Shift, Days Position Summary The Medical Assistant II is an integral part of the patient care team. Under the direction of the provider, the MA II performs clinical duties consistent with the scope of the MA Certification or Registration and the needs of the practice/modality, and assists the providers to assure each patient is provided timely and effective care.

The MA II maintains strict patient confidentiality at all times. The MA II may also perform general clerical or administrative duties as directed.

Essential Duties

& Responsibilities Welcome patients to the practice and escort patients to the exam room. If a patient is new to the practice, perform introductions. Interview patients to verify reason for visit, obtain medical information, measure patient’s vital signs, height and weight. For the same day acute visits obtain temperature and pulse oximetry.

Document all patient information obtained in the Electronic Health Record according to policies and procedures for EHR use. Confirm and record allergies, current medications strength and frequency, refills required and pharmacy of choice. Assure all documentation, results, reports pertinent to the visit are available to the provider for review with the patient.

Assist the provider with patient exams and procedures as directed May complete medication refills under direction of the provider, as needed by practice/modality May obtain certification to administer vaccines per State of CT regulations and administer vaccine under direction of the provider, as needed by practice/modality Perform phlebotomy.

Collect blood and other specimens, label and prepare appropriately for delivery to the lab. Document these procedures in the EHR. Perform routine in-office laboratory tests. Document the results in the EHR. Perform routine or diagnostic testing such as EKG and spirometry, providing reports to the provider for review. Prepare treatment rooms, keeping them clean and stocked.

Clean and sterilize instruments. Dispose of contaminated supplies appropriately. Manage patient messages (telephone encounters) as delegated by licensed clinical staff/provider. Prepare prescription refill documents for provider review and signature. Maintain effective and organized systems to ensure timely workflow for patients and providers.

Notify reception staff of any anticipated service delays. Verify the MH medical record number is listed in the patient’s demographic information. Obtain and enter MRN from the Results system if necessary. Schedule patient appointments. Prepare patient referrals / authorization for specialist and hospital services. Assist with review and preparation of Home Healthcare Certifications and other documents (lab orders, diagnostics, etc.)

as requested.

Minimum Qualifications

High School diploma or equivalent Active, unlapsed MA certification or registration in state of CT Experience in a patient care environment as either a CNA, EMT or graduate of an approved Medical Assistant program Knowledge of medical terminology and medications Excellent customer service and communication skills Willingness to obtain BLS certification within six months of hire Preferred Qualifications One year of experience in an office based physician practice One year of experience working with electronic health records Active BLS certification Willingness to obtain certification to administer vaccines per State of CT regulations Comprehensive Benefits Offered

• Competitive benefits package
• Shift Differentials
• Continuing Education assistance
• Tuition reimbursement
• Student Loan relief
• Long-term Disability
• Life insurance
• Family medical leave
• Compensation Range: $18.58 to $29.74 Note: The compensation range(s) above are a good-faith representation of the base pay rates for all positions at a given grade across the organization. Typically, a new hire can expect a starting pay rate somewhere in the lower part of the range. Actual pay rates may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly values for both non-exempt and exempt roles.