Supply Chain Manager

The Supply Chain Manager is responsible for overseeing the end-to-end supply chain operations, including procurement, supplier management, production planning, inventory control, warehousing, and logistics. The role requires strategic planning, operational oversight, and effective coordination with internal departments and external business partners to ensure supply chain efficiency, cost control, product availability, and timely execution of business requirements.

The position plays a key role in ensuring that supply chain operations are aligned with the company's sales forecasts, business objectives, and future growth plans.

Requirements

Key Responsibilities

1. Supply Chain Strategy & Operational Management Develop and implement comprehensive supply chain strategies in alignment with the company's operational and business objectives. Oversee the full supply chain cycle, ensuring effective planning, coordination, and execution across all related functions. Establish and monitor key performance indicators (KPIs) to evaluate operational efficiency, supplier performance, delivery accuracy, and cost effectiveness. Identify operational gaps, process inefficiencies, and potential bottlenecks, implementing corrective measures and sustainable improvements. Develop standardized procedures and documentation to ensure consistency, accountability, and operational control. Collaborate with Finance, Sales, and Operations to support strategic sourcing decisions and optimize procurement and operational costs.
2. Procurement & Supplier Management Manage and oversee supplier relationships, procurement activities, and vendor performance. Establish and maintain a comprehensive supplier database, including existing and potential suppliers, alternative sourcing options, updated quotations, price lists, and bulk purchasing agreements. Negotiate pricing, payment terms, delivery schedules, and contractual arrangements to secure favorable commercial conditions. Maintain direct communication with suppliers, distributors, logistics providers, and transportation partners, ensuring professional conduct and confidentiality in all business dealings. Assess supplier reliability, product quality, pricing competitiveness, and delivery performance. Develop alternative sourcing strategies to minimize supply disruptions and maintain business continuity.
3. Production Planning & Demand Forecasting Coordinate with the Sales team to obtain and review monthly sales forecasts and anticipated demand. Translate sales forecasts into procurement and production requirements, ensuring appropriate planning of raw materials, packaging, oils, cosmetics, and other essential components. Develop production and replenishment schedules based on projected demand, existing inventory, and upcoming business requirements. Ensure adequate availability of materials and finished products to support ongoing operations, sales targets, and planned product launches. Coordinate with relevant departments to anticipate demand fluctuations and adjust procurement and production plans accordingly.
4. Inventory & Warehouse Management Oversee inventory planning and stock control to maintain optimal inventory levels and minimize shortages, excess stock, and operational losses. Coordinate with the Internal Operations Coordinator on vendor stock management, stock movements, replenishment, and warehouse requirements. Ensure accurate and up-to-date warehouse inventory records and documentation. Monitor and reconcile warehouse stock levels against internal inventory records, website stock availability, and actual sales transactions. Establish proper inventory control procedures and reporting mechanisms to ensure stock accuracy and transparency. Oversee coordination between warehouses and internal operations to ensure efficient stock allocation and availability.
5. Logistics & Process Optimization Develop and maintain monthly logistics schedules covering supplier orders, production timelines, shipments, and delivery deadlines. Monitor the execution of procurement and logistics plans, ensuring adherence to agreed timelines and operational requirements. Take ownership of implementing approved operational solutions and following through on their execution. Identify opportunities to improve logistics processes, reduce lead times, and optimize operational costs. Monitor potential supply chain risks and implement appropriate contingency plans. Stay informed about industry developments, innovative materials, and smart packaging solutions to support future product development and planned launches. Internal Coordination & Key Stakeholders The Supply Chain Manager will work closely with the following functions to ensure alignment and effective execution: Strategic Planner Internal Operations Coordinator Sales Manager Finance Department The role requires proactive communication, cross-functional collaboration, and clear accountability for all supply chain activities and deliverables.