LAN/WAN Administrator

We have an immediate requirement for 1 full time position. We are required to provide our client , Information Technology (IT) labor and support in the following offices for Local Area Network (LAN) and Wide Area Network (WAN) Administration server and desktop software services: Office Location: Boston, MA Provide Tier 1 & 2 desktop user support Provide support for HUD Baseline desktop and Microsoft Office Suites; Perform network printer/Multi-Function Device installs, upgrades & problem diagnosis; Perform LAN Administration for Windows 200x servers; Install workstation and file server software and hardware- locally and via remote; Diagnose and resolve LAN configuration problems; Evaluate and diagnose cabling, software and hardware problems; Install and support of telecommunications hardware; Basic WAN/LAN troubleshooting skills/tools – TCP/IP, Trace-route, NBSTAT, PING, or other duties as assigned Email User support Data backup and restoration Provide technical support for webcast/video teleconferences Security patches and software upgrade surge support Support technology upgrades – both hardware and software; Provide problem tracking support (CA Service Center) – end-user desktop/server support; Perform field office visits Perform root cause analysis Perform desktop/server decommissioning Documentation of standard IT processes and procedures.