Junior Operations Executive

Key Accountabilities: Assist in monitoring daily mall operations and ensure a clean, safe, and customer-friendly environment. Conduct regular floor walks and report operational, housekeeping, maintenance, and safety issues. Monitor cleanliness and hygiene standards of restrooms and common areas. Support daily inspection of assigned retail outlets and record observations.

Maintain inspection checklists and ensure identified issues are followed up for closure. Monitor customer movement, parking areas, and high-traffic zones and report operational concerns. Assist in supervising and coordinating mall floor staff to ensure proper deployment and task completion. Respond to customer queries, complaints, and routine operational issues and escalate matters when required.

Coordinate with Housekeeping, Security, Maintenance, and other support teams for timely resolution of issues. Maintain daily operational records and provide updates to the Operations Executive / Duty Manager. Preferred Knowledge, Skills & Behaviors: Bachelor’s degree in Business Administration, Management, Hospitality, Engineering, or a related field.

0–2 years of relevant experience; fresh graduates may also apply. Basic proficiency in MS Office, particularly Word and Excel Strong communication and coordination skills. Relevant certifications in Facilities Management, Operations, Hospitality, or Health & Safety are a plus. Willingness to work shifts, weekends, and public holidays Last Date To Apply 20 October, 2026