设施设备经理 Head of Facility/Facility Manager

OBJECTIVES Manage day-to-day operations of facilities. Prepare and track facilities maintenance and repair budget Develop long-term repair plans and lead the team to monitor and executive maintenance work plans Perform routine inspections to proactively identify and resolve issues Develop short-term and long-term space planning and coordinate with academic team for capital projects.

Manage all furniture and fixtures and ensure they are in good condition and used efficiently. Foster high level of internal customer service .

KEY RESPONSIBILITIES

MAINTENANCE & ASSET MANAGEMENT

• Develop and manage annual maintenance budget; track and report variance monthly.
• Establish and monitor preventive maintenance plans for all MEP systems, ensure >95% planned maintenance completion rate.
• Develop corrective maintenance and major repair proposals, ensure cost-effectiveness and compliance
• Maintain asset registers and lifecycle plans (5-10 year horizon).
• Conduct routine inspections and ensure all statutory certificates (fire, elevator, electrical, etc.) are valid and up to date.
• Responsible for devising, reviewing and updating the school’s disaster recovery plan and ensure that such procedures are clearly communicated to all staff and senior leadership team. CAPITAL PROJECTS & SPACE PLANNING
• Lead short and long-term campus space planning aligned with enrolment and academic needs.
• Plan and deliver summer works and capital projects on time, within budget, and with zero safety incidents.
• Manage full project lifecycle: scope, tender, evaluation, award, execution and handover.
• Ensure as-built drawings and documentation are complete, accurate and centrally stored. PROCUREMENT & VENDOR MANAGEMENT
• Lead transparent tender processes in line with school policy and audit requirements.
• Negotiate and manage contracts to achieve cost savings and services quality.
• Monitor vendor performance against SLAs, implement corrective actions where needed.
• Identify group procurement opportunities and cost efficiencies. COMPLIANCE, RISK & HEALTH & SAFETY
• Ensure full compliance with local regulations and international standards (e.g. fire safety, workplace safety, environmental requirements, COSHH)
• Support H&S committees and ensure risk assessments are completed and actioned.
• Maintain audit readiness (internal and external). STAKEHOLDER & GOVERNMENT RELATIONS
• Act as primary contact with government authorities, landlords, and external inspectors.
• Partner with academic and operations team to ensure facilities support teaching and learning.
• Deliver high service standards to staff, students and parents
• Implement an effective ticketing/helpdesk system with defined response times. TEAM LEADERSHIP & SERVICE DELIVERY
• Lead and develop the facilities team (including PMC/outsourced staff where applicable).
• Set KPIs, conduct performance reviews, and build capability through training.
• Drive a service-oriented culture with clear response and resolution targets.
• Document and maintain visibility of vendors meeting their SLA agreements.
• Produce monthly management reports (maintenance, utilities, incidents, projects, SLA performance). Actively participate in any related training held by the school . Other duties as assigned by the bursar. PERSON SPECIFICATION All short-listed candidates will be subject to a technical interview to validate technical capabilities BASIC QUALIFICATION
• Education: Bachelor’s Degree
• Major: Engineering or related subject (civil, MEP etc.)
• Language: Fluent written and spoken English and Chinese EXPERIENCE
• Working Experience: More than 8 years of related experience
• Management Experience: Experience of leadership management of teams is required. Minimum 5 years leading and managing an facility team EXPERTISE
• Experience of working in an educational setting beneficial but not essential
• Experience managing and maintaining physical facilities, including HVAC and mechanical electrical systems, plus planning, carpentry, cleaning, tracking and managing inventory and equipment warrantees.
• Excellent organisational and administrative skills plus customer service orientation
• Rigorous approach to problem-solving
• Ability to multi-task and prioritise and manage multiple work processes and projects simultaneously
• Ability to work to tight timelines
• Able to work long hours and occasional weekends
• Experienced with service desk ticketing systems, reporting and timely resolution
• Report writing skills – including ad hoc and bespoke reports
• The ability to offer clear and concise oral and written information and advice to key stakeholders; students, staff and parents
• Management of a large operational and capital budget, negotiation skills and ability to add value to services provided PERSONAL SKILLS AND ATTRIBUTES
• Demonstrating practice that represents the five core values of Hiba Academy Shanghai at all times (courage, integrity, kindness, respect and responsibility)
• Excellent communication and interpersonal skills, proven ability to translate facility related information and communicate effectively with different types of people, across disciplines, all levels and in cross-culture environment
• Commitment to on-going training & development of all Facility Staff
• Strong track record of solving complex problems, strategic thinking and delivering significant impact.
• Pro-active in preventative maintenance and management of all key facilities.
• Patient and persistent in addressing issues and events where there is a high level of demand
• Strong mindset for continuous development and improvement to meet or exceed expectations. As an employer of choice, Wellington College Education China is committed to making professional learning and personal development central to its ethos and approach. WCEC fully recognises its responsibilities for safeguarding children. Our safeguarding policy applies to all staff, governors and volunteers working in the Group