Spec II, Planner/Scheduler (Collections)

Job Summary

This second-level practitioner coordinates and optimizes the lifecycle management of the organization's physical infrastructure and assets, applying working knowledge of maintenance management systems and established asset management practices. This position analyzes options and identifies solutions for tasks of variable complexity, developing and managing maintenance plans and schedules, ensuring asset data integrity and supporting decision-making through spatial analysis and reporting tools.

The role exercises judgment in defined situations and seeks guidance on more complex or unusual variables, working under moderate supervision and collaborating with field operations, maintenance staff and other departments to co-create solutions supporting strategic asset management initiatives.

Essential Duties and Responsibilities

• Partners with field operations and maintenance leaders to plan, prioritize, schedule and coordinate construction and maintenance activities. Coordinates workforce availability, materials and operational requirements to support the safe, efficient and timely execution of work.
• Develops and manages preventative, predictive and reliability-centered maintenance programs. Evaluates asset performance, analyzes key performance indicators, forecasts maintenance needs, conducts gap assessments and supports root cause analyses to improve asset reliability, maintenance practices and safety.
• Serves as a resource for assigned maintenance management and geographic information system functionality. Manages work orders and asset information, supports the data collection and provides training and guidance to staff on related tools.
• Maintains asset inventory, master data and equipment history in the maintenance management system. Applies established asset management governance, policies and standards to support accurate, consistent and reliable asset information.
• Analyzes asset and maintenance data in maintenance management, geographic information and business intelligence platforms to identify trends and support planning and operational decisions. Develops and maintains reports, dashboards and maps that communicate asset performance, maintenance needs and operational needs.
• Identifies and documents business and operational requirements into functional and technical specifications; develops and maintains workflows, process maps and standard operating procedures to support efficient and effective business operations.
• Communicates with City partners to investigate, troubleshoot and resolve issues, while ensuring timely resolution.
• Partners with field operations and maintenance leaders to support the tactical asset management plan. Promotes consistent application of asset management practices, governance requirements and operational standards within assigned areas.
• Reviews completed work orders for compliance with governance requirements and operational standards rejecting or returning work that does not meet criteria for correction prior to closeout.
• Partners with peers to support workforce resiliency through cross-training, standardized processes and shared operational knowledge. This job description is a living document and may not be all-inclusive; employees are responsible for other duties as assigned.