Account Manager - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2011 and currently lead a close-knit team of four. Before becoming an agent, I gained firsthand experience as a State Farm team member, which gave me a strong foundation in the business and ultimately led me to agency ownership. Outside of work, I’m a proud mom of four. Family is everything to me, and I genuinely love the career and team I’ve built.

Staying connected to our community is also a big priority. I’m very involved locally, especially through my children’s sports and other community activities. Our agency offers health benefits, licensing reimbursement, professional development, opportunities for career growth, and a strong commitment to work-life balance.

We believe in giving people the support and resources they need to learn, develop, and build a rewarding career. Our office is laid-back, easygoing, and family-oriented, with a team that genuinely enjoys working together. When hiring, I value work ethic and character over experience. I’m looking for a people person who genuinely wants to help others, brings a great attitude, and is willing to learn.

If you’re hardworking, caring, and excited to grow with a supportive team, we’d love to meet you. ROLE DESCRIPTION: As an Account Manager for {{ account.name }}, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments.

You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.