Delivery Head- Dms / Sfa / Rtm

Delivery Head

• DMS / SFA / RTM Summary We are seeking a distinguished senior leader to serve as the Delivery Head for Distribution Management Systems (DMS), Sales Force Automation (SFA), and Route-to-Market (RTM) solutions. In this pivotal role, the incumbent will orchestrate the end-to-end delivery of complex enterprise software initiatives, ensuring alignment with strategic business objectives. The position demands a visionary leader capable of steering large-scale digital transformation projects within the FMCG and CPG sectors, managing global delivery teams, and driving commercial success through robust program management and executive stakeholder engagement.

Responsibilities

Direct and govern the lifecycle of multi-client enterprise implementations, ensuring timely delivery and adherence to quality standards. Lead global delivery operations, overseeing the integration of SAP/ERP systems with specialized SFA, DMS, and RTM platforms. Formulate and execute commercial strategies to enhance service delivery and maximize client value in the distribution and field sales domain.

Provide executive-level communication and reporting to senior leadership, articulating project status, risks, and strategic opportunities. Manage large-scale enterprise deployments, ensuring seamless integration of cloud platforms and SaaS solutions. Establish and maintain delivery governance frameworks to oversee program execution across diverse geographic regions.

Drive digital transformation initiatives that optimize field sales operations and distribution networks for FMCG/CPG clients. Mentor and lead high-performing delivery teams, fostering a culture of excellence and continuous improvement.

Requirements

Possess 18 to 22 years of progressive experience in enterprise software delivery and program management. Demonstrate deep domain expertise in DMS, SFA, and RTM, specifically within the FMCG and CPG distribution landscape. Hold relevant professional certifications such as PMP, PgMP, or Agile credentials. Exhibit strong commercial acumen with a proven track record of managing large-scale enterprise implementations.

Show extensive experience in leading global delivery models and executing complex digital transformation projects. Possess advanced skills in Enterprise SaaS and cloud platform architectures, including SAP/ERP integrations. Display exceptional leadership capabilities with a history of managing multi-client delivery governance.

Maintain superior executive communication skills capable of influencing C-suite stakeholders. Salary range: ₹50 LPA+