Operations Manager

Job Summary

NAYA By Africa is looking for an experienced Operations Manager to build and manage the operational systems that keep production, warehousing, and distribution running smoothly. You'll own procurement and supply planning, supplier management, inventory strategy, logistics, and facilities — playing a central role in restructuring NAYA's operations and building the systems needed to support growth.

Key Responsibilities

● Develop purchasing plans and manage supplier sourcing, negotiation, and performance ● Establish inventory policies (reorder points, safety stock) and oversee Warehouse & Inventory Associates ● Coordinate distribution and replenishment across retail, wholesale, and e-commerce channels ● Lead implementation of Unleashed Software for inventory and operations ● Document SOPs and drive continuous improvement across procurement, warehousing, and facilities ● Oversee facilities and preventive maintenance programmes ● Partner closely with Production, QA, Sales, Marketing, and Finance Requirements Requirements ● Bachelor's degree in Operations, Supply Chain, Engineering, Business, Logistics, or related field ● Minimum 5 years' relevant experience, ideally in manufacturing, FMCG, cosmetics, food, or pharmaceuticals ● Experience managing procurement, inventory, logistics, or operational systems (ERP/MRP experience a plus) ● Strong Excel and data-management skills; strong supplier negotiation experience Key Skills & Competencies Operational leadership Planning and prioritization Commercial judgment Supplier management Data-driven decision making Process improvement Systems thinking Accountability Cross-functional collaboration Strong execution discipline