Bakery Manager

Personal Qualities Positive, self-motivated, self-driven attitude with a strong passion to succeed and improve Highly adaptable and able to handle stressful situations Strong interpersonal skills with the ability to listen to, communicate with and understand customers, Team Players and others Detail oriented Possess the desire and ability to sell and have a passion for customer service Passion to create high quality products Professional Bakery Manager’s Mission Perform all duties related to production and retail sales of a high quality bakery from a baker and managerial standpoint.

Essential Functions

Build relationships with customers and along with Team Players, provide superior customer service Promote product sales by providing customers with information needed to make purchases Promote large quantity sales for individuals, organizations and large events Hire, discipline, and perform evaluations on Team Players; additionally, terminate Team Players after consultation with Assistant Store Director and/or Store Director Effectively manage, schedule, and provide quality training programs for up to 25 Team Players Provide Team Players with complete product knowledge and monitor individual sales performances Prepare well organized production plans and schedules based on projected daily sales Order, receive, and inspect all products to ensure quality and value Maintain a high level of quality regarding freshness Achieve gross profit margins by controlling inventory, inspecting product delivery and quality, ensuring accuracy of orders and purchase invoices, managing shrink, supplies used, and labor cost Achieve sales goals by rotating products, effectively merchandising service cases and self-serve displays and communicating these strategies to Team Players Maintain sanitation and safety of food Maintain sanitation and safe operation of all tools and machinery Proactively monitor all input costs and if needed adjust retail prices by collaborating with upper level colleagues Provide new innovative marketing ideas in product development Perform all duties of the bakery on a regularly scheduled basis and in times of need Effectively communicate with all departments on a regular basis Consult with Bakery Personnel at the Hillje location to keep a similar food style and quality Ensure all required Team Player certifications are met and current Education, Knowledge and Experience Several years of successful bakery experience and some degree of managerial experience Basic knowledge of Microsoft Office and technologically based equipment Understand and be able to use all required machinery Knowledge to aid in setting accurate retail prices considering all the factors that influence food costs Thorough knowledge of product quality, safety, fabrication, merchandising and marketing, processing and processes, selling, use, and baking techniques Physical and Other Requirements Must be 18 years of age or older Must be able to lift and carry 60 pounds Must be able to stand, walk, bend, reach, kneel, squat, reach overhead and side-to-side for an extended period of time Must be able to move safely around equipment and possess dexterity in hands and fingers As dictated by business and need, must be able to work extended hours and a varying work schedule