Lead Product Management

About the Role

Join NPCI's UPI Product team to build and scale products that power one of the world's largest real-time payment ecosystems. You will drive product strategy, platform evolution, ecosystem growth, and AI-led innovation while working closely with banks, fintechs, merchants, regulators, and technology teams.

Key Responsibilities

Product Strategy & Execution Define product vision, roadmap, and strategic priorities for UPI products. Identify customer, business, and ecosystem opportunities through market insights, data, and stakeholder engagement. Own the end-to-end product lifecycle from ideation to launch and continuous enhancement. Lead product planning, prioritization, implementation, and go-to-market execution.

Platform & Product Development Translate business and regulatory requirements into scalable product solutions. Collaborate with Technology, Operations, Risk, Compliance, and Business teams to deliver secure, resilient, and high-performing products. Drive API, platform, and ecosystem capabilities that enhance adoption and customer experience.

Data & AI-Powered Product Management Use data, analytics, and experimentation to drive product decisions and measure outcomes. Leverage AI and GenAI tools for product discovery, customer insights, prioritization, and decision-making. Partner with Data Science and Technology teams to implement AI-driven capabilities across customer experience, fraud prevention, operational efficiency, and product intelligence.

Evaluate emerging AI innovations and identify high-impact use cases within the payments ecosystem. Ecosystem & Stakeholder Management Engage with banks, PSPs, fintechs, merchants, and ecosystem partners to drive product adoption and innovation. Build alignment across leadership, business, regulatory, and technology stakeholders.

Represent product initiatives in governance forums and industry engagements. Governance & Compliance Ensure adherence to regulatory, security, risk, and operational requirements. Maintain product governance, documentation, and audit readiness.

Requirements

Strong Product Management experience in Digital Payments, Banking, Fintech, or Financial Services. Deep understanding of UPI, payment systems, APIs, and digital payment ecosystems. Experience managing large-scale products from conception to launch and optimization. Strong analytical, problem-solving, and stakeholder management skills.

Exposure to AI, GenAI, Machine Learning, data analytics, and platform products is highly desirable. Excellent communication and executive presentation skills.