Hostess

Description Job Summary The Hostess manages the Club’s dining room and ensure a seamless experience for our members and guests. This role is responsible for greeting members, managing reservations, and coordinating seating arrangements. Supervisory Responsibilities: None Duties/Responsibilities: Takes reservations and assists in organizing tables and room layout according to reservations.

Greets and seats members as they arrive to the Club; bring menus to them. Assists servers and bussers with anything they need (ex. bread, butter, water, reset tables). Directs flow of traffic both to dining rooms and other areas of the Club. Maintains all menus, ensuring they are clean and current. Thanks members and guests; invites them to return.

Keeps mint jars stocked for members. Keeps hostess stand and surrounding area clean. Performs clean-up and closing duties as assigned by manager. Attends pre-meal meetings as requested by the Food and Beverage Manager or Manager on Duty. Follows CCM mission and values, including providing the best quality service possible.

“Service with a Smile” is a key element in providing a positive experience. Other duties as assigned.

Requirements

Strong people-oriented skills. Well-developed problem-solving skills and ability to develop conceptual alternatives. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing activities practices. Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, procedures, etc.

, of the Club’s operations. Is punctual and works the designated schedule. Must be available to work flexible shifts and overtime if necessary.

Education and Experience

High school diploma or equivalent. Experience in a similar role or industry would be a plus. Physical Requirements: Must be able to lift, push or pull up to 25 pounds, with or without accommodation. Requires long periods of time standing, walking, frequent bending.