Front Desk Supervisor - Plastics

Front Desk Supervisor- Plastics We are seeking a full-time Front Desk Supervisor to join our Plastics Department at our Danbury office within a fast-paced, multi-specialty medical practice focused on delivering exceptional patient care. This position oversees front desk operations and staff for Plastic Surgery and Dermatology, while promoting efficient daily operations and a positive patient experience.

JOB SUMMARY

Oversee daily front desk operations and workflow. Supervise, train, and support front desk staff. Coordinate staff schedules, coverage, and daily responsibilities. Oversee patient scheduling, registration, check-in, and check-out processes. Monitor patient flow and coordinate with providers, clinical staff, and other departments.

Address patient questions, concerns, and service-related issues in a timely and professional manner. Ensure front desk staff follow established policies, procedures, and customer service standards. Support staff development, training, and overall team performance. Maintain accurate patient information and front office processes.

Perform front desk responsibilities as needed to support department operations. SKILLS: Strong leadership and team-building skills. Excellent communication and interpersonal skills. Strong organizational and time-management skills. Detail-oriented with the ability to multitask. Ability to work effectively in a fast-paced medical office environment.

Strong customer service and problem-solving skills. Ability to work collaboratively with staff, providers, and management.

EDUCATION

High School Diploma or equivalent (required). TRAINING: On-the-job training offered.

REQUIREMENTS

Previous supervisory experience in a medical or healthcare setting. Knowledge of medical front office operations and procedures. Reliable transportation. Flexibility to meet department and coverage needs. Availability outside of regular business hours for meetings, seminars, and other work-related events, as needed. SCHEDULE: Full-time, Monday–Friday; Danbury office.

Flexible schedule based on operational and coverage needs.

COMPENSATION

Pay Range

$60,000–$70,000 annually, based on experience. Outstanding Benefits That Work for You: At Advanced Specialty Care, P.C., we believe that great work deserves great rewards. That’s why we offer a robust and competitive benefits package designed to support your health, happiness, and future. When you join our team, you’ll enjoy: Comprehensive Health Coverage – including medical, dental, and vision plans to keep you and your family well.

Supplemental Insurance Options – added protection when you need it most. Paid Time Off – plus sick leave and paid holidays, because work-life balance matters. 401(k) with Profit Sharing – invest in your future with confidence. Mileage Reimbursement – when traveling office to office. Tuition Reimbursement – grow your skills while we help cover the cost.

Employee Discount Programs – enjoy savings on products and services you’ll use. We’re committed to helping you thrive—at work and beyond. Advanced Specialty Care, P.C. is an equal-opportunity employer. Visit our website at www.ascdocs.com to learn more about our practice.