Sales Operations Associate

This is a core operations role that keeps PLTgolf running day to day. You will be part of the operational backbone of the business including order management, customer service, account admin, and sales support, working directly with our Sales & Operations team. If you're organized, responsive, and like having ownership over real work, this is your spot.

What You'll Do

Operations

• Manage day-to-day order processing, branding and fulfillment coordination via Shopify, Ship. Station, Monday.com and multiple vendor systems
• Maintain and update project tracking, pipelines, and account records in Monday.com
• Coordinate with vendors, shipping partners, and contractors as needed
• Assist with trade show, pop-up, and event logistics and prep
• Receive, stock and organize inventory Customer Service & Account Support
• Handle inbound customer service inquiries across email, DMs, and the website
• Manage order status communications and resolve fulfillment issues promptly
• Support wholesale and corporate account administration including order confirmations, tracking, and follow-ups
• Serve as a reliable point of contact for existing accounts alongside our sales and operations team Sales Support
• Help prepare and format sales proposals and corporate gifting packages
• Process and track inbound sales inquiries and route them appropriately
• Assist with follow-up communications on open proposals and pending orders
• Keep CRM and pipeline data clean and current in Monday.com You're a Fit If You
• Are highly organized and can manage competing priorities
• Are a clear, professional communicator
• Are comfortable owning tools like Shopify, Ship. Station, and Monday.com or can learn them fast
• Have an interest in golf, apparel, or early-stage brand building Nice to Have
• Prior experience in e-commerce operations, customer service, or wholesale account support
• Familiarity with Shopify order management
• Experience working in a retail environment Salary $18 - $20 per hour