Flat Rate Tech

Description Overview: The Level A Flat Rate Technician is a master-level technician responsible for the most complex diagnostics, repairs, and system overhauls. This role is key to ensuring top-quality service and mentoring junior technicians.

Responsibilities

Perform advanced diagnostics and high-level repairs Lead by example in safety, quality, and efficiency Train and mentor apprentice and mid-level technicians Maintain ASE and manufacturer certifications Ensure compliance with warranty repair procedures Deliver outstanding workmanship that meets or exceeds standards