Front Office Executive - Nugegoda Branch

Job Title

• Front Office Executive Job Purpose: The Front Office Executive serves as the first point of contact for parents and visitors at Royal Institute International. The role is responsible for handling and filtering admission inquiries, directing parents to the relevant departments, managing front office operations efficiently, and delivering accurate information with excellent customer service. The position also supports administrative and basic IT-related tasks to ensure smooth day-to-day operations.

Key Responsibilities

Handle parent inquiries and filter admission inquiries Direct parents to the respective departments as required Manage front office operations efficiently Provide accurate information and excellent customer service Support administrative and IT-related tasks Requirements: Age between 21 – 25 years Fluency in English and Sinhala (spoken and written) Good IT knowledge (MS Office, email handling, basic systems) Pleasing personality with excellent communication skills Friendly, organized, and professional attitude