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Cathay Bank

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Client Service Specialist

Los Angeles, CA, USAFull-timePosted Oct 8, 2026

Job description

GENERAL SUMMARY

Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing, ensures compliance with all internal operating policies, procedures , regulatory, and audit standards.

Description copied from Cathay Bank's careers page. Read the full posting before you apply.

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