Customer Care Representative

The Customer Care Representative serves as the primary point of contact for customers, supporting order management, customer communication, and account support activities within a manufacturing environment. This role partners with sales, production, operations, and logistics teams to ensure accurate order processing, timely delivery updates, and exceptional customer service.

This is not a call center position. The ideal candidate will have experience supporting B2B customers in a manufacturing, industrial, building products, or distribution environment and be comfortable managing customer relationships, order entry, and operational coordination.