Working student Contract Management (limited to 6 months)

Your Tasks: Independently processing lease and loan transfers (including taxi/Uber) from start to finish Preparing manual confirmation letters for special payments, including a new payment schedule Providing telephone support to dealers and customers in compliance with service-level agreements and internal bank guidelines Processing a wide range of business transactions, such as early repayments, expirations, address changes, damage approvals, vehicle exchanges, or individual correspondence Structured processing of mail, emails, faxes, and extranet orders, and providing support to other operations departments as needed Managing overdue lease returns and maintaining relevant lists (credit balances, incoming payments, residual values, etc.)

Your Profile

Motivation and interest in gaining valuable and varied hands-on experience within an automotive corporate environment A student (m/f/d) currently enrolled in an ongoing degree program Willingness to work primarily at our on-site office in Cologne, thereby gaining firsthand insight into our corporate processes Strengths in analytical thinking, a strong sense of responsibility, and a pronounced service orientation Strong communication skills and a confident, friendly demeanor (including on the phone) Fluency in spoken and written German