Job description
Provide technical support and expertise for Feeding and Dosing Equipment. Build and maintain strong, long-term relationships with customers. Identify and develop sales opportunities for spare parts, wear parts, services, and upgrades. Work Closely with Area Sales Managers, Develop and implement Sales strategies to increase market share; build value propositions and ROI to differentiate Fuller Technologies.
Collaborate with internal Engineering teams to ensure optimal technical solution are delivered to customers. Act as hub, building and maintaining strong relationships internally with stakeholders to maximize Sales potential and draft proposals including competitor’s equipment & generate new sales opportunities. Keep track of competitors and their equipment and work out opportunities to increase business & generate new sales opportunities.
Visit installation sites to consult with customers on equipment operations, replacement requirements and pending scope of work. Support ASMs to Maintain comprehensive account plans for our key accounts, by providing site inputs. Supervise maintenance/ troubleshooting during visit, advice customers on equipment operation & maintenance are an added advantage.
Complete regular entries and updates in CRM application including contacts, appointments and opportunities & lead. Complete required reporting and actively participate in internal and external meetings to achieve business targets. Maintain customer database for Feeder equipment, including critical parts, shutdown requirements, and annual maintenance opportunities.