BPO Operations Supervisor (Makati) | Onsite

Work Setup: Onsite (Makati) Account/Category/Campaign: Operations/Telecommunication Start Date: ASAP Non-Negotiable Requirements: With BPO Telco background and leadership experience (No specific number of months or years of experience required) Key Responsibilities: Team Leadership: Hiring, training, scheduling, and evaluating employee performance.

Operational Efficiency: Monitoring, improving, and managing day-to-day production workflows and processes. Compliance & Safety: Ensuring adherence to company policies, industry regulations, and safety standards. Metrics & Reporting: Tracking key performance indicators (KPIs) and preparing reports to evaluate operational success.

Resource Management: Managing inventory levels, supplies, and equipment maintenance.