Provider Outreach and Education Manager

Automated Health Systems, a dynamic healthcare management company, is seeking a Provider Outreach and Education Manager to lead provider outreach and education activities supporting Maryland Medicaid programs. In this hands-on management role, you will help healthcare providers understand Medicaid enrollment, re-enrollment, revalidation, and program requirements while supporting outreach initiatives throughout Maryland.

Benefits

Health / Dental / Vision insurance 401(k) Employee Wellness Program Comprehensive and ongoing training Strong company culture with career growth opportunities Responsibilities Coordinate and oversee daily provider outreach and education activities Provide guidance, coaching, and support to Outreach and Education Analysts Develop and implement outreach plans to support provider engagement and program goals Conduct in-person and virtual training sessions for healthcare providers and stakeholders Educate providers on Medicaid enrollment, re-enrollment, revalidation, and program updates Build and maintain positive relationships with providers, provider associations, and community stakeholders Coordinate outreach events, provider meetings, and informational presentations throughout Maryland Monitor outreach activities, track performance, and prepare reports for management Identify opportunities to improve provider communication, education, and engagement Collaborate with internal teams to support program requirements and operational goals Qualifications Bachelor's degree in a related field preferred; equivalent professional experience considered 3+ years of experience in Medicaid provider relations, healthcare outreach, provider enrollment, or a related healthcare services environment Previous supervisory, team lead, training, or staff mentoring experience preferred Familiarity with Medicaid programs, provider enrollment processes, and healthcare regulations Experience conducting training, presentations, or educational outreach activities Strong communication, organizational, and relationship-building skills Ability to work independently, coordinate multiple priorities, and support a team Strong computer skills, including Microsoft Office Ability and willingness to travel extensively Maryland Automated Health Systems is an Equal Opportunity Employer.