Digital Transformation Manager

We are seeking a Digital Transformation Manager to join Generali Group Head Office, contributing to evolution of digital channels and customer-facing capabilities.

The role will help drive alignment across Group and local Business Units, ensuring clear priorities, effective governance, timely decision-making, and consistent execution across transformation workstreams.

Key responsibilities

• Transformation governance: support structured planning, milestone tracking, decision points, risks, issues, and dependencies across strategic digital initiatives
• Digital channels evolution: contribute to the development and enhancement of digital channels, customer-facing journeys, and related business capabilities
• Stakeholder and senior management alignment: coordinate business, IT, local BU, vendor, and executive stakeholders to ensure shared priorities, timely decisions, and effective escalation
• Executive reporting and decision support: provide clear, concise, and insight-driven reporting to governance forums, steering committees, and senior leadership
• Risk and dependency management: identify and monitor critical risks, issues, and cross-workstream dependencies that may affect timeline, quality, business readiness, or adoption
• Business readiness and adoption enablement: support the preparation of BUs for rollout, ensuring operational impacts, change needs, and expected benefits are properly tracked
• Knowledge sharing and change enablement: promote awareness of digital capabilities, share good practices, and support consistency across Business Units where relevant

Main tasks:

• Define, maintain, and monitor integrated program plans, milestones, deliverables, and governance calendars
• Coordinate recurring program meetings, steering committees, working groups, and follow-up actions
• Prepare executive dashboards, status reports, decision papers, meeting packs, and presentation materials
• Track risks, issues, dependencies, assumptions, and mitigation actions across workstreams and BUs
• Collect and consolidate updates from business, IT, operations, vendors, and local BU teams
• Support escalation management by preparing concise summaries, options, impacts, and recommended next steps
• Support cross-functional alignment by connecting business needs, delivery priorities, and stakeholder expectations