IT Specialist

We are seeking an IT Specialist with strong Odoo ERP experience to manage, customize, and support our ERP system for restaurant and food operations. The role will focus on ensuring smooth system performance, supporting end-users, and improving business processes across inventory, POS, accounting, purchasing, and operations.

Key Responsibilities

Implement, configure, and maintain Odoo ERP modules relevant to food and restaurant operations (POS, Inventory, Purchase, Sales, Accounting, HR). Customize Odoo workflows, reports, and dashboards based on business needs. Provide technical support and troubleshooting for system users (store staff, accounting, operations, management).

Manage system integrations (POS systems, payment gateways, third-party apps, hardware if applicable). Ensure data accuracy, security, and regular backups of ERP data. Train users and prepare system documentation and SOPs. Coordinate with external Odoo partners or developers when needed. Monitor system performance and recommend improvements or upgrades.

Support IT-related needs such as basic networking, hardware, and software troubleshooting in restaurant locations.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field. 2–4 years experience working with Odoo ERP (implementation, support, or customization). Strong knowledge of Odoo modules: POS Inventory Purchase Sales Accounting (preferred) Experience in food, restaurant, retail, or FMCG industry is highly preferred.

Basic knowledge of Python, XML, and PostgreSQL is an advantage. Familiarity with restaurant POS operations and inventory control. Strong problem-solving and analytical skills. Ability to communicate technical concepts to non-technical users. Willing to work on-site in Tondo, Manila and support multiple store locations if needed.

Preferred / Nice to Have Odoo certification (Functional or Technical). Experience with multi-branch restaurant setups. Knowledge of local accounting practices and BIR compliance. Experience in system documentation and user training.