Online Business DC Transport Service Assistant

SUMMARY The eDC Transport Service Assistant is directly reporting to Supervisor, eDC Transport Service and responsible to manage to timely dispatch orders processed from online platform and ensure the order is delivered on time. Perform physical and system review of items for dispatch, maintain real-time, accurate, and complete records of all order transactions for dispatch, and generate, review, validate, and submit monthly dispatch item reports.

ROLE •Ensure timely dispatching of orders processed from online platform according to Standard Operating Procedures (SOP) •Monitor and ensure the orders are delivered on time to customers. •Perform physical and system review of items for dispatch and ensure items are in good and quality condition •Record, monitor, and update records of all order transactions for dispatch and check the overall fulfillment cycle of the deliveries including coordination with Inventory team to ensure sales corresponding to delivered orders are properly accounted.

•Generate, review, validate, and submit monthly dispatch item reports including variances and discrepancies and suggest improvements. •Maintain a good relationship with 3PL and Customer Service team in aiming to provide the best customer experience •Perform other tasks that may be assigned from time-to-time