Customer Service Representative/Inside Sales Representative

The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process.

The CSR is responsible for meeting established sales quotas. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative partners with region Territory Sales Managers to help drive territory coverage and maintain positive dealer relationships.