Job description
Build and manage long-term professional relationships with partners and clients. Maintain comprehensive knowledge of the company's services and present and explain them persuasively. Manage the daily operations of accounts, follow up on cases, and escalate them until resolved. Conduct regular visits to strategic partners and strengthen relationships.
Prepare reports and track account performance indicators (KPIs).
Requirements
Ability to manage multiple accounts and work under pressure. Preferably previous experience in account management, customer success, or project management.
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