Front Office - Clinic Receptionist

Medical Office experience strongly recommended Responsible for patient scheduling, registration, medical records, data entry and processing, and cash posting Directs visitors by maintaining employee and department directories; giving instructions. Welcomes visitors/patients by greeting them, in person, on the telephone, or through our patient portal; answering or referring inquiries.

Responsible for collecting patient information, including payments. Promoting excellent customer service Maintains and manages filing and organizational systems for the practice Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.