Patient Financial Advocate

North Central Surgical Center is a highly successful, Baylor Scott & White affiliated hospital located in Dallas, TX. We partner with the very best team members and medical staff in the area. We are a surgical focused hospital that performs over 12,000 procedures per year. FACTS ABOUT NORTH CENTRAL: Opened in 2005, 14 Operating Rooms and 30 Medical/Surgical Patient Rooms.

We are conveniently located at Walnut Hill & 75 in the prestigious North. Park area Specialties include: Orthopedics, Spine, General Surgery, Pain Management, Urology, GI/Endoscopy, Plastic, Podiatry and Bariatric surgeries. Managed by United Surgical Partners International Joint Commission Accredited We are currently looking for a Patient Financial Advocate to join our North Central Surgical Center team.

Job Summary

As the Patient Financial Advocate you will have a significant impact on the quality of care we are able to provide to our patients by supporting the hospital in the following ways. Communicating with patients and insurance companies on the phone Appropriately documenting and reporting payment information Educating patients about payment options and financial assistance Negotiating and strategizing patient payment arrangements Updating patient accounts and balances Verifies benefits, calculates quotes and communicates to patients Obtains payment and follows all hospital procedures related to segregation of duties and protection of assets including the payments from patients.

Contacts all insurance carriers per patient to ensure coordination of benefits Breaks down managed care contract reimbursements and estimates patient financial responsibilities. Mails out financial letters Calculates and works with patients to determine appropriate payment plans. Verifies patient information including procedure, amounts due by patient and any other patient information.

Ensures all necessary paperwork is entered into the system. Informs patient of financial obligations prior to the date of surgery Sets priorities and organizes work