Import-Export (Forwarder Operation)

Handle end-to-end import and export operations and documentation (hands-on role) Coordinate with freight forwarders for both import and export shipments Prepare and manage shipping documents such as invoices, packing lists, B/L, and customs-related documents Follow up on shipment status, delivery timelines, and required approvals Ensure accurate data entry, reporting, and documentation using Excel and internal formats Manage export processing in a high-volume environment (30+ export shipments per month) Coordinate with internal departments such as production, warehouse, and planning to ensure smooth shipment execution Maintain organized shipment records, logs, and supporting documents Support day-to-day troubleshooting for shipment issues, including delays, document corrections, and coordination gaps Requirements Must have practical experience handling BOTH import and export forwarding operations (Import-only or export-only experience will not be considered) Experience in manufacturing environment is preferred Strong working knowledge of Excel (daily usage is required) Good attention to detail and ability to manage repetitive operational tasks accurately Able to work independently and manage routine workflows with minimal supervision A “leader-type” profile who can take ownership of operations, even in a small team Age target: 30 to 35 years old Benefits Transportation Allowance Meal Allowance Diligent Allowance Provident Fund Other Incentives Bonus This position is also designed as a successor role.

The selected candidate will be developed to step up to the Senior Supervisor position within 2to3 years