Admissions and Enrolment Officer

Join our friendly and dynamic Admissions and Enrolment Team as an Admissions and Enrolment Officer supporting École Ducasse. This is an exciting opportunity to work for a leading international education group and play a key role in supporting students throughout their admissions journey. Are you highly organised, customer-focused and detail-oriented?

Do you enjoy working collaboratively in a fast-paced international environment? If so, we'd love to hear from you.

Your Role

Reporting to the Head of Admissions and Enrolment for École Ducasse , the Admissions and Enrolment Officer will be part of the central Admissions and Enrolment team based in Paris. You will support assigned markets and ensure the smooth, professional and efficient administration of admissions and enrolment activities.

Acting as a key point of contact throughout the applicant journey, you will provide guidance to prospective students, support recruitment teams and help drive successful enrolment outcomes through excellent customer service and effective process management.

Key Responsibilities

Monitor and manage applicant pipelines to ensure opportunities progress efficiently through each stage of the admissions process. Conduct pipeline reviews, identify potential risks and work collaboratively with stakeholders to maximise conversion opportunities. Maintain accurate applicant records and ensure timely updates within relevant systems.

Coordinate document collection and payment reminder campaigns to support enrolment targets. Support applicants throughout the admissions and visa process where applicable. Verify applications against programme entry requirements and prepare files for admissions decisions. Issue offers and admissions decisions in line with institutional policies and procedures.

Develop and maintain knowledge of international qualifications and admissions requirements. Ensure high standards of applicant service and contribute to continuous process improvement. Work closely with colleagues across Recruitment, Admissions, Finance and Academic teams to support an excellent applicant experience About You You will be educated to degree level or possess equivalent relevant experience and demonstrate strong administrative and organisational capabilities.

Ideally, you will have experience supporting admissions, enrolment, customer service or administrative processes within an educational or international environment. You will also have: Fluency in both written and spoken English and French. Strong Microsoft Office 365 skills. Excellent organisational, interpersonal and communication skills.

Strong attention to detail and a commitment to accuracy. The ability to manage competing priorities and meet deadlines. A proactive, solutions-focused and customer-oriented approach. The ability to work both independently and as part of a collaborative team. Experience using Salesforce or another CRM system would be an advantage.

Additional language skills would be beneficial. Why Join Us? This is a fantastic opportunity to join a global education organisation and contribute to the success of students from around the world. You will be part of a collaborative international team that values excellence, empathy, curiosity and innovation, while supporting the continued growth of one of the world's leading hospitality education groups.

Application deadline: 30 October 2026 Please note that this organisation is unable to provide visa sponsorship. Candidates must have the legal right to live and work in France without sponsorship.