Receptionist

HOPE Community Services, Inc. believes that the Receptionist is one of the most crucial roles in the agency. They are often the first person a client may interact with over the phone or upon arriving to our agency. Therefore, this position is integral to shaping our client’s first and continued impression of the organization.

Professionalism, dependability, ability to articulate clearly, and employing good judgment are critical for this. The primary function of this position is to provide outstanding internal and external customer service for our agency. Additionally, the receptionist is responsible for greeting/directing clients, answering/directing incoming phone calls, scheduling appointments, and light administrative functions.