Teller / Member Relations Specialist

$1,000 HIRING BONUS Positions and pay will depend upon experience TELLER JOB SUMMARY Performs branch responsibilities not limited to both teller services and member services in accordance with quality service objectives and credit union policies and procedures (transaction processing, account maintenance, product cross-sales, balancing, and financial transaction record-keeping).

QUALIFICATIONS

High school diploma or equivalent Must have detail-oriented High standard of confidentiality/work ethics One (1) year experience in sales or front-line customer service One (1) year cash handling experience preferred Teller experience in a financial institution highly preferred MEMBER RELATIONS SPECIALIST JOB SUMMARY Responsible for providing members with the highest level of service, assisting them with new accounts and loans, cross-selling of products and services, completing teller transactions and branch operational tasks.

Assists in the daily, weekly, and monthly planning and execution of activities and assignments to help the branch stay on target to reach its annual sales, growth, and service goals. Demonstrates commitment to quality service, professionalism, integrity, enthusiasm, respect, good work ethic, and positive attitude to achieve the highest standards of member service when performing duties and assignments.

QUALIFICATIONS

High school diploma or equivalent Detailed-oriented and high standard of confidentiality/work ethics. Two (2) years related experience and/or training Ability to analyze/understand credit report Ability to process basic knowledge of bank underwriting BENEFITS Paid medical, vision, drug and dental insurance 12 paid holiday 401k plan; 200% employer match on first 5% of pay Paid time off And may more Credit must be in good standing.

Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.