Civil Enforcement Officer

3 month contract with a Local Authority Pay Rate: £20.48 per hour Umbrella Summary This is a 3-month contract position with a Local Authority, offering a pay rate of £20.48 per hour under an umbrella arrangement. The Civil Enforcement Officer will play a crucial role in enforcing parking regulations both on-street and off-street within the North Essex Parking Partnership area.

The position aims to enhance road safety, alleviate congestion, and ensure adherence to parking rules.

Responsibilities

Patrol assigned streets, car parks, and parking areas to ensure compliance with parking regulations. Enforce parking rules as per the Traffic Management Act 2004, local Parking Orders, and related procedures. Identify parking violations and issue Penalty Charge Notices (PCNs) using handheld devices. Gather and document accurate evidence, including photos and notes, to support enforcement actions.

Address public inquiries and complaints in a professional manner, handling challenging situations effectively. Offer guidance to motorists and the public regarding parking restrictions. Collaborate with local authorities, Police, PCSOs, and other enforcement agencies as needed. Report any damaged or defective parking signs, road markings, and related issues.

Requirements

Previous experience in Civil Enforcement or parking enforcement. Hands-on experience in monitoring parking restrictions and identifying violations. Experience in issuing Penalty Charge Notices (PCNs). Civil Enforcement Qualification is essential. Possession of a full UK manual driving licence. Strong written and verbal communication skills.

Additional Information Working hours are full-time, with part-time options available. Shifts are between 07:30 am and 7:00 pm, with negotiable hours. Each shift is 10.5 hours, including a 1-hour lunch break. Payments are made bi-weekly. The application deadline is approaching, so please apply as soon as possible.