Case Manager

JOB SUMMARY

Provides assessment, service planning, advocacy, monitoring, linkage and referral, and follow up of existing clients. JOB DUTIES/ESSENTIAL FUNCTIONS:

• Provide advocacy in obtaining community services.
• Develop and carry out individualized housing support plans.
• Assess/Reassess individual and family needs as circumstances change.
• Maintain client case records in compliance with licensing and agency regulations.
• Assist clients in receiving needed benefits and services within the community.
• Maintain effective collaboration with other service agencies within the community.
• Maintain positive relationships with family members and referring agencies.
• Attend weekly staff meetings as directed.
• Complete all reports required by agency and funding sources.
• Meet training requirements set forth by the agency and funding source.
• Work on special projects as assigned. REQUIRED EDUCATION AND EXPERIENCE:
• Bachelor’s degree in a social services field or three (3) years of experience working with people with disabilities.
• Current valid driver’s license with acceptable driving record.
• Automobile liability insurance that meets minimum requirements. OTHER REQUIREMENTS: Must have a valid Driver’s License with good driving record Liability insurance that meets minimal requirements The vehicle must display a current safety inspection sticker Criminal background will be checked REQUIRED SKILLS/ABILITIES: Ability to clearly and effectively communicate both verbally and in writing. Ability to communicate with people of all levels and backgrounds. Intermediate computer skills, including working knowledge of Microsoft Office, specifically Word, Excel, and Outlook. Strong organizational skills with the ability to prioritize multiple tasks and meet all deadlines. Excellent attention to detail. Ability to maintain strict confidentiality and exercise discretion when handling sensitive situations. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to use a computer as required. Must be able to communicate with others in an understandable manner. Must be able to operate standard office equipment. Work is primarily sedentary but must be able to move throughout the building to access office equipment. May need to occasionally move light equipment. Regular attendance at work is a requirement of this position. Able to travel among Volunteer of America locations within North Louisiana as required. OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. The employee will follow all instructions and perform all duties requested and assigned by their supervisor or any Volunteers of America supervisor.