Player Services

Position Concept: The Player Services are responsible for serving the members and guests of Ridglea Country Club and to execute the duties and responsibilities of the Outside Golf Operation. The Player Services is the “first line of service” when members and guests arrive at the club. Supervised By: Player Services Supervisor Specific Responsibilities - include but are not limited to: Team Members should be on time for shift and ready to work 5 minutes prior to shift starting.

Be the outside service specialist for the facility. Promote the facility programs, events, and image to members at all times. Provide welcoming “first contact” with each member or guest and ensure they have an enjoyable experience. Check with the golf shop for any unusual or special instructions. Communicate with the golf shop on a regular basis.

Keep work area neat and clean at all times. Assist in keeping the course and areas around the clubhouse clean, and call attention to golf shop of any maintenance issues needing addressing. Assist other outside staff as needed. Be responsible for whichever area you are assigned. Bag Drop/Parking Lot Ensure Bag Drop/Parking Lot are covered at all times to insure no one is left out when they arrive on property.

Rover Keep carts stocked in cart staging area at all times. Assist members when needed. Cover bag drop/parking lot when needed. Assist with driving range when needed. Driving Range Keep range balls stocked at all times. Keep pyramids and bag stands neat and hitting deck clean at all times. Keep chipping greens clear of balls at all times.

Knowledge, Skills and Traits Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees. Excellent oral communication skills Self-motivated with desire to be promoted. Service and member focused attitude. Enthusiastic, outgoing attitude and personality, patient and non-combative Organized, able to work in a busy environment where the priorities are changing.

Dedicated to improving their own skills and knowledge as well as those of the other team members. Team player Energetic and professional Standing or walking for long periods of time may be required. Position requires full attendance of scheduled hours. This is a tipped position