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AVP/VP Treasury Management Call Center Officer
Job description
GENERAL SUMMARY
The Treasury Management Call Center Officer serves as a senior Treasury Management subject matter expert responsible for delivering advanced client support, managing complex service escalations, supporting strategic initiatives, and ensuring exceptional service delivery for Treasury Management products and services.
This position functions as the highest-level escalation resource within the Treasury Management Call Center and provides operational expertise for Commercial Online Banking, ACH Services, Wire
Transfers, Positive Pay, Remote Deposit Capture, Lockbox, Account Reconciliation, Cash Vault, and other Treasury Management solutions.
The Officer works closely with Treasury Management Sales Officers, Relationship Managers, Branch Management, Operations, Info
Description copied from Cathay Bank's careers page. Read the full posting before you apply.
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