Customer Service Representative

The Customer Service Representative is primarily accountable for all activities relating to the company's showroom. The incumbent is responsible for ensuring continuous and proactive communication with its Sales Department relating to stock, invoices and its client relationship management. The incumbent should possess exceptional verbal and interpersonal communication skills be solution oriented and display the ability and willingness to attract, engage and retain customers.

It is expected that the Customer Service Representative will keep abreast of all product training necessary for executing their duties. The ideal candidate should possess a s o lid grasp of Retail Sales and Marketing c o n c e p ts , with relevant experience in the A d m i n istra t ive field and a penchant for providing sterling customer service.

The successful candidate should possess the experience t o engage all Team Members to f a cilita t e t h e level of T e a m w o rk required to ensure all targets are exceeded thereby ensuring the effective operations of the branch.

Requirements

1. Bac h e l o r ’ s d e g r e e in B u si n e ss A d m i n istra t i o n , M a n a g e m e n t o r a n y o t h e r r e la te d fiel d .
2. Proficiency in Microsoft Office Suite
3. Certification in Sales / Marketing would be considered an asset.