USCIS - Communications Strategist and Organizational Change Management (OCM) Journeyman

Savvee Inc. is seeking a thoughtful Communications Strategist and Organizational Change Management (OCM) Journeyman to support our federal client, USCIS, onsite in Camp Springs, MD. The ideal candidate will shape clear, audience‑focused communication and change strategies that guide leaders and stakeholders through transformation.

If you enjoy creating messaging and materials that build readiness, encourage adoption, and foster sustained engagement across the organization, this position could be a good fit for you. *Current or prior USCIS and/or DHS experience is preferred.

ESSENTIAL FUNCTIONS

• Developing executive and stakeholder communication strategies.
• Supporting organizational change initiatives.
• Drafting messaging, briefs, FAQs, and training materials.
• Supporting adoption, readiness, and stakeholder engagement.
• Ensuring compliance with Section 508 and Plain Language.
• Supporting operational readiness, adoption planning, and feedback loops during phased deployments.
• Performing additional duties as assigned in support of evolving contract requirements and client needs.
• Understanding the organizational policies and procedures for accuracy of solutions and deliverables to the client.
• Demonstrating a commitment to quality and customer support. REQUIRED EDUCATION AND TRAINING
• Bachelor’s degree in Communications, Public Relations, or related field MINIMUM EXPERIENCE AND SKILLS REQUIRED
• Prosci Change Management certification or equivalent
• Seven or more years of communications or change management experience
• Must have the ability to obtain the client’s suitability
• A proficiency in utilizing MS Office products DESIRED BUT NOT REQUIRED QUALIFICATIONS
• Experience with DHS or USCIS program communications
• Experience developing public-facing and executive-level communications
• Knowledge of Plain Language and Section 508 accessibility standards
• Experience with Adobe Suite, Microsoft products, Mural, infographics, surveys, and FAQs
• Experience supporting operational readiness, user training, and phased technology deployment
• Proven familiarity with Artificial Intelligence (AI) concepts and responsible use of AI-assisted tools
• Excellent written and verbal communication skills
• A highly motivated self-starter
• Must be motivated and have excellent customer service skills EOE Statement: Savvee Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability, veteran status, pregnancy, genetic information, sexual orientation, gender identity, or any other characteristic protected by state, federal, or local law. EEOC- Eligibility to Work: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.